FREQUENTLY ASKED QUESTIONS
What are your rates?
Please click here, enter your dates, and click ”Check Availability” to see our rates. We offer the same rate to everyone and do not discount for memberships such as AAA or AARP.
BOOK DIRECT and SAVE! When you book direct here with us, you avoid service, cleaning and parking fees that come with all third party sites like AirBnB, booking.com, expedia.com and vrbo.com.
When is check-in and check-OUt times?
Check-In begins at 4PM daily. Check-Out is at 11AM. We do offer Early Check-Ins at 1PM for a fee of $50 if you are interested in arriving early. This can be selected when booking on our site or by calling/emailing the inn. We do not offer late Check-Outs. All check-in and outs are performed remotely, as we do not have a traditional check-in desk.
HOW MANY PERSONS CAN BE ACCOMMODATED IN EACH STUDIO?
We have a maximum capacity of two persons only in our Deluxe & Superior King Studios, four persons (3 adults max) in our Penthouse King Studios.
ARE YOU pet FRIENDLY?
Yes, our Deluxe King Apartments (2 dogs max, no weight limit) are dog friendly only (sorry, no cats). Our dog fee is $50/dog per night. ESAs are not exempt from fees. If traveling with a dog, select “Traveling With A Dog” at check-out when booking on our website. Our Superior and Penthouse King apartments are NOT pet friendly. Dogs are never permitted on furniture or in beds and are not to be left unattended in apartments. Guests who arrive with unannounced pets will incur a $500 penalty fee.
DO YOU OFFER PARKING?
We can accommodate one vehicle with each reservation. Parking is FREE when you book directly through our website or by calling us directly at 603-436-2778.
Otherwise, parking is $29/night for all reservations booked through all third-party channels (such as Airbnb, booking.com, VRBO, Hotel Tonight and expedia.com).
ARE YOU LOCATED ON THE WATER?
We are located about 150 yards from the waterfront, but are not directly on it.
Do you have quiet hours?
For the enjoyment of all our guests, we have quiet hours (no loud TVs, amplified music, gatherings or unattended dogs) that must be observed daily between 9PM and 7AM daily. Guests must respect this policy or they will be asked to leave early.
What is your deposit policy
100% of stay is due at time of booking.
DO YOU HAVE AIR CONDITIONING?
Each guest studio has a dedicated central air conditioning and heating specific to that room. There is no shared air between apartments for the safety of our guests and staff.
DO YOU OFFER DAILY HOUSEKEEPING?
All of our apartments are considered “housekeeping units.” That term denotes that daily housekeeping is not provided. Your room is equipped with housekeeping supplies and you have access to washer and dryers during your stay. If ever you need additional amenities — such as toiletries or paper products — during your stay, simply contact your personal concierge.
What is your cancellation policy?
VIA our website: Refund of deposit (less $50 fee) with 7+ days notice prior to arrival. Reservations cancelled less than 7 days of arrival are non-refundable.
All other 3rd party booking channels such as Airbnb, booking.com, VRBO, Hotel Tonight and expedia.com: Entire stay is fully non-refundable. Absolutely no exceptions are made.
Do you have other area locations?
Yes, we own and operate the Great Island Inn on New Castle Island (9 minutes away) and the Rye Motor Inn in Rye (13 minutes away)
Do you offer monthLy rental rates?
We offer discounted monthly rentals November–April only at our sister property Rye Motor Inn. Please email us for special rates.
do you host groups/weddings/events?
Due to our quiet residential setting and our motto of “Seacoast + Chill” we are unable to host groups of more than three rooms total. Additionally, we are unable to host wedding / bridal / bachelor / bachelorette parties. We reserve the right to cancel reservations made of 4+ rooms.